This Privacy Policy explains how DriveGuard Warranty LLC (“DriveGuard,” “we,” “us”) collects, uses, shares and protects personal information through driveguardhomewarranty.com, the My DriveGuard customer portal, and the DriveGuard partner portal.
Information we collect
- Contact details such as name, email, phone and mailing address.
- Property details such as address, type, age and covered systems.
- Service request details, photos and documents you upload.
- Partner business information, licenses and tax forms submitted with partner applications.
- Technical data such as IP address, browser type and pages visited.
How we use information
- To provide quotes, administer contracts and fulfill service requests.
- To review partner applications and attribute referrals.
- To communicate with you about your account, contract or request.
- To prevent fraud, secure our systems and comply with law.
Text messaging and mobile information
We do not sell, rent, or share mobile phone numbers or text-messaging opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. Consent to receive calls or text messages is never a condition of purchase. You can opt out of text messages at any time by replying STOP, or get help by replying HELP.
Consent records
When you submit a form, we keep a record of the exact consent language you accepted, the date and time, and the IP address used, so we can honor your choices and demonstrate compliance.
Your choices
You may update your communication preferences in My DriveGuard, opt out of marketing at any time, and request access to or deletion of your information by emailing privacy@driveguardhomewarranty.com. Residents of certain states have additional rights, which we honor as required by law.
Security
We protect information with encryption in transit, hashed passwords, role-based access controls, private document storage and audit logging. No method of transmission is perfectly secure, but we work hard to protect your data.
Children
Our services are not directed to children under 16 and we do not knowingly collect their information.
Contact
Questions about privacy: privacy@driveguardhomewarranty.com or DriveGuard Warranty LLC, 7702 Nalley Ct, Hyattsville, MD 20785.
Questions about this page? Contact us at driveguardhomewarranty.com/contact.